Digital Product Delivery
All NOETRON products are delivered digitally. There are no physical shipments.
How Delivery Works
PDF reports, diagnostic expansions, and subscription access are delivered via email within minutes of purchase. Everything is sent to the email address you provide at checkout. If you do not receive your product within 15 minutes, check your spam folder and then contact us at billing@noetron.ai.
Satisfaction Guarantee
We stand behind the quality of every report NOETRON produces.
Our Guarantee
If your expanded diagnostic report does not identify at least 3 actionable improvements for your situation, we will refund 100% of your purchase. No questions asked. Email billing@noetron.ai within 14 days of purchase to request a refund under this guarantee.
Subscription Cancellation
Monthly subscriptions, including the Advisory Retainer, can be cancelled at any time. There are no long-term contracts or cancellation fees.
How Cancellation Works
When you cancel a subscription, your access continues through the end of the current billing period. You will not be charged again after cancellation. No partial refunds are issued for unused portions of a billing period.
Refund Process
If you need a refund for any reason, the process is straightforward:
How to Request a Refund
Email billing@noetron.ai with your order details, including the email address used at checkout and a brief description of the issue. Refunds are processed within 5–7 business days and returned to your original payment method.
Billing Contact
For all billing inquiries, refund requests, and subscription questions: