NOETRON LLC (“NOETRON,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use our website and tools at noetron.ai, how we use that information, and your rights regarding your data.
By using our services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
| Data Type | When Collected | Purpose |
|---|---|---|
| Email address | When you request a report or sign up | Delivering results, account communication |
| Assessment responses | When you complete a diagnostic tool | Generating your personalized report |
| Company name & industry | When you use company intelligence tools | Running analysis, building benchmarks |
| Browser & device info | Automatically during site visits | Analytics, improving site experience |
| IP address | Automatically during site visits | Security, fraud prevention, analytics |
2. Information We Do Not Collect
We never collect:
- Social Security numbers or government identification numbers
- Payment card numbers or bank account details (payment processing is handled entirely by Stripe)
- Passwords to your other accounts or services
- Biometric data
- Health or medical information
3. How We Use Your Information
- Generate your reports. Your assessment responses are processed by our AI engine to produce personalized diagnostics, scores, and recommendations.
- Deliver results. We use your email to send completed reports and any follow-up materials you have requested.
- Build industry benchmarks. Aggregated and anonymized data from all assessments is used to calibrate scoring models and improve accuracy across industries.
- Improve our tools. Usage patterns and anonymized responses help us identify areas where our diagnostics can be more useful.
- Communicate with you. We may send service-related emails (report delivery, account updates). We do not send unsolicited marketing emails.
4. Data Sharing & Third Parties
Our commitment:
We never sell your individual data. We do not share your specific responses or results with other companies, advertisers, or data brokers. Period.
We use the following third-party services to operate our platform:
- Vercel — Website hosting and deployment
- Stripe — Payment processing (Stripe handles all payment data directly; we never see or store your card number)
- Google Analytics — Anonymous usage analytics to understand how visitors use our site
- Google Sheets — Internal data processing (no personally identifiable information is stored in shared documents)
These services have their own privacy policies and are subject to their own compliance obligations. We only share the minimum data necessary for each service to function.
5. Data Retention
- Assessment data is retained indefinitely in anonymized, aggregated form to support industry benchmarks and improve tool accuracy.
- Email addresses are retained until you request deletion or unsubscribe from all communications.
- Browser and analytics data is retained according to the retention policies of our analytics providers (typically 14–26 months).
You may request deletion of your personal data at any time by contacting us.
6. Cookies & Tracking
We use minimal cookies necessary for site functionality and analytics. We do not use advertising cookies or cross-site tracking pixels. Google Analytics may set cookies to track anonymous usage patterns. You can disable cookies in your browser settings at any time.
7. Data Security
We implement industry-standard security measures to protect your data, including HTTPS encryption for all data in transit, secure cloud infrastructure, and access controls limiting who within our organization can view personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights (GDPR / CCPA)
Depending on where you live, you may have the following rights regarding your personal data:
- Right to Access — Request a copy of the personal data we hold about you.
- Right to Correction — Request that we correct inaccurate personal data.
- Right to Deletion — Request that we delete your personal data. We will comply unless we have a legal obligation to retain it.
- Right to Data Portability — Request your data in a commonly used, machine-readable format.
- Right to Object — Object to processing of your personal data for certain purposes.
- Right to Opt Out of Sale — Under CCPA, you have the right to opt out of the sale of your personal information. We do not sell personal information, so this right is already satisfied.
To exercise any of these rights, contact us at contact@noetron.ai. We will respond within 30 days.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: