Question 1 of 7

What type of hospitality operation do you run?

Hotel / Resort

Boutique Hotel

Restaurant / Bar

Event Venue

Vacation Rentals

Multi-property Group

Question 2 of 7

How much of your booking process is automated?

0 – 25%

25 – 50%

50 – 75%

75 – 100%

Question 3 of 7

How do you handle revenue management and pricing?

Manual pricing (spreadsheets / gut feel)

Basic dynamic pricing (seasonal adjustments)

AI-powered revenue management system

No pricing strategy at all

Question 4 of 7

How do you manage guest communication?

All manual (phone, email, front desk)

Template responses (email / SMS sequences)

Chatbot handles common queries

AI concierge (personalized, multi-channel)

Question 5 of 7

How do you handle staff scheduling?

Manual / spreadsheet

Basic scheduling software

AI-optimized scheduling (demand forecasting)

Outsourced to staffing agency

Question 6 of 7

What is your average online review score?

Below 3.5 stars

3.5 – 4.0 stars

4.0 – 4.5 stars

Above 4.5 stars

Question 7 of 7

What percentage of your revenue comes from repeat guests?

Less than 10%

10 – 30%

30 – 50%

More than 50%

Your Hospitality AI Readiness Score

--/100

Industry Benchmarks

Hotels using AI for pricing28% (2025)

Guest-facing chatbot adoption32% of major chains

AI-driven RevPAR lift+7–20% avg.

Automated booking penetration65% industry avg.

AI scheduling labor savings12–18% reduction

Repeat guest revenue (top quartile)40%+ of total

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